We understand that sometimes schedule adjustments are necessary. All appointments are specifically reserved for you, therefore it is required that cancellations or changes are made with at least 24 hours notice. Any appointment longer than 3 hours requires a 48 hour notice. Please visit www.extology.com/appointments and select Reschedule or Cancel in the Services Requested drop-down menu. Late cancellations or changes will be subject to a fee of 50% of your scheduled treatment, not to exceed $100. Late cancellations and “No Show” appointments are subject to a full price charge of the original service scheduled. Clients who cancel or are a “No Show” for their appointments may be asked to prepay future services.